It Technician

Terre des Hommes Italy, non-governmental international organization, is recruiting an IT technician in order to maintain the computer systems and networks of Beirut Office. Install and configure computer hardware operating systems and applications Monitor and maintain computer systems and networks Provide support either face-to-face, phone call, site visits Troubleshoot system and network problems and diagnose and solve hardware or software faults Replace hardware parts as required Provide support, including procedural documentation and relevant reports Support the roll-out of new applications Respond within agreed time limits to call-outs Work continuously on a task until completion (or escalates it, if appropriate) Prioritize and manage many open cases at one time Conduct electrical safety checks on computer equipment Troubleshoot LAN and Landlines Cabling issues  Experience required:  University degree in Computer Science or related field; At least  2 year of experience as an IT Technician; Previous experience working in NGOs is desired; Excellent communications skills, ability to establish and maintain effective working relations with people of different cultural backgrounds; Demonstrated attention to detail; ability to follow procedures, meet deadlines and work independently as well as cooperatively with team members; Cultural sensitivity and adaptability; Language/s (and level required: working language skills, good, excellent, writing skills): Good English