CLAIMS ASSISTANT, G5, JO 250103

Org. Setting and Reporting

This position is in the Supply Chain Performance Management Section, Supply Chain

Management, Mission Support Division (MSD), United Nations Interim Force in Lebanon

(UNIFIL). The incumbent will report to the Chief Supply Chain Performance Management.

Responsibilities

The Claims Assistant is responsible for providing support in the efficient management of

Claims and Property Survey Unit in the mission and ensures its effective and timely

operations. The Claims Assistant acts as the primary point for performing administrative and

secretariat functions for Local Claims Review Board (CRB) and Local Property and Survey

Boards (LPSB) in line with delegated authority.

Under the supervision of the Chief Supply Chain Performance Management and Chief Claims

and Property Survey Unit the incumbent is responsible for the following duties:

•Contributes to preparation of cases to the Local Property Survey Board (LPSB) and Claims

Review Board (CRB), provides clarifications and information to the Board when requested,

and follow up on actions and recommendations made by the committees.

•Provides administrative support to the Chairperson of the LPSB/CRB.

•Prepares and disseminates recommendations and approvals of LPSB and CRB or Head of

the Mission to concerned parties for actions - follow-up on actions to be taken.

•Prepares and reviews Administrative Write-Off (AW) cases and corresponding summaries

and supporting document, verify accuracy and reasonableness while ensuring that UN Rules

and Regulations are complied with; Ensures that all documentation is promptly submitted,

and case files correctly established.

•Assist in management of Claims activities in the field missions, ensuring its effective andefficient operation.

•Reviews and analyzes compensation claims, and documentation received from other sources

(Local Police, staff members and/or third-party claimants or their lawyers), in connection with

loss or damage to property.

•Assist in analyzing documentation concerning loss/damage to property and records claims

by category.

•Manages staff-initiated accident and incident reports, relevant security reports and damage

discrepancy reports (DDR) for review by LPSB and actively follows up with Security and

Transport Section to ensure that reports submitted are accurate and timely.

•Follows up with concerned parties on the Equipment Write-Off, Impairment and Disposal

process from retirement request to the eventual disposal of the items. Ensures that write-off

and disposal notifications are duly updated at each step to correspond with equipment

statuses. Verifies that all write-off and disposal steps are completed and closes the

notifications.

•Monitors the write-off/disposal Key Performance Indicators (KPIs) to ensure key activities

are competed within set timelines. Prepares write-off and disposal reports for monthly

discussions with stakeholders. Identifies bottlenecks and recommends corrective action.

•Assists in conducting physical verification of property plant and equipment, real estate and

infrastructure to ensure accuracy and integrity of property records. Uploads Physical

Verification findings in the ERP and follows up on any discrepancies found. Maintains

accurate electronic and manual records of physical verification documentation for audit

purposes.

•Manages and updates the electronic Disposal Module and UMOJA Write-Off and Disposal

Module databases.

•Prepares reports and maintains statistics pertaining claims and write-off cases.

•Perform other tasks as required. - Completes other tasks that may be assigned by his or her

supervisor.

Competencies

Professionalism: Knowledge of practices and approaches related to the application of

LPSB/Claims procedures and guidelines. Ability to complete all tasks within the given

timeline, whilst ensuring that the required documentation has been completed and transmitted

to the respective stakeholders. Shows pride in work and in achievements. Demonstrates

professional competence and mastery of subject matter. Is conscientious and efficient in

meeting commitments, observing deadlines and achieving results. Is motivated by

professional rather than personal concerns. Shows persistence when faced with difficult

problems or challenges; remains calm in stressful situations. Commitment to implementing

the goal of gender equality by ensuring the equal participation and full involvement of women

and men in all aspects of work.

Commitment to implementing the goal of gender equality by ensuring the equal participation

and full involvement of women and men in all aspects of work.

Communication: Speaks and writes clearly and effectively. Listens to others, correctly

interprets messages from others and responds appropriately. Asks questions to clarify, andexhibits interest in having two-way communication. Tailors language, tone, style and format

to match the audience. Demonstrates openness in sharing information and keeping people

informed.

Accountability: Takes ownership of all responsibilities and honours commitments. Delivers

outputs for which one has responsibility within prescribed time, cost and quality standards.

Operates in compliance with organizational regulations and rules. Supports subordinates,

provides oversight and takes responsibility for delegated assignments. Takes personal

responsibility for his/her own shortcomings and those of the work unit, where applicable.

Education

High school diploma or equivalent is required.

Job Specific Qualifications

Specialization in IPSAS accounting or equivalent is desirable.

Specialization in data analytics, business analytics or equivalent is desirable.

Work Experience

A minimum of five (5) years of progressively responsible experience in claims and property

survey, legal or paralegal related functions preferably in the United Nations or other

international organizations is required. The minimum years of relevant experience is reduced

to 3 for candidates who possess a first-level university degree or higher.

Experience in Write-Off transactions using an ERP system such as Umoja or similar is

required.

Experience in the field of disposal is desirable.

Experience working as focal point to bridge the operational requirements of different

teams/units, is desirable.

Languages: English and French are the working languages of the United Nations Secretariat; For the

position advertised, fluency in both English and Arabic is required. Knowledge of another

official United Nations language is an advantage.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be

followed by competency-based interview.

Special Notice

Recruitment against this position is on a local basis; applicants shall meet the relevant

employment requirements of the host country (Lebanon), including fulfilling visa or work

permit stipulations. If you fulfill the visa and work permit stipulations for Lebanon, please

specify in your cover letter and attach a copy of your visa and work permit under

'attachments" of your application in Inspira.

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff.

Female candidates are strongly encouraged to apply for this position.