Accountability (key results that will be achieved)
- Design and set-up of tailored middle donor program for MENA in line with the global middle donor strategy.
- Development and management of an annual donor communications plan.
- Development of cultivation and fundraising materials based on the plan
- Develops and fosters strong relationships with different Middle donor program partners, including internal stakeholders, and external suppliers.
Responsibility (process and functions undertaken to achieve results)
- Manage a portfolio of around 3,000 middle donors and manage regular communication in cooperation with the Major gifts program and the IG fundraising unit utilizing existing or newly created communications, appeals and retention activities.
- Manage budgets and report on spending and return on investment.
- Manage the development of all the creative, production and services related to the middle donor program.
- Schedule and set objectives for individual research, cultivation, solicitation, and contacts with high priority donors and prospects: average calls, e-mails and meetings as per the KPIs for each band of the middle donor program.
- Produce in conjunction with the PSP Officer the Middle Value Donor budget and provide financial forecasts.
- Contact prospects to determine capability and propensity for joining the middle donors program with an increased level of giving, while achieving individual and department financial goals.
- Solicit, negotiate agreement and close gifts with potential donors.
- Participate in setting and achieving annual campaign goals.
- Keep up-to-date with giving techniques and strategies to increase or maintain gifts from middle donors.
- Perform other related duties as required.
Authority (decisions made in executing responsibilities and to achieve results)
- Prepare weekly/monthly reports on the progress made and different KPIs.
- Works with cross-functional project teams to create and implement short and long-term online marketing strategies.
- Using testing and analysis to inform changes and development of the middle donor program strategy.
Intervention Sectors
Refugees
Application Deadline
Organisation
Salary Range
> 3000 (USD)
Contract Type
Full Time
Application Submission Guidelines
Interested qualified external persons meeting the requirements of the attached Job Description can apply online through the following website: https://jobs.unhcr-lb.org/ no later than COB 14/02/2018.
Please note that only applications received through the above website will be accepted and no applications will be accepted through email.
Only short-listed candidates will be contacted. UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees). UNHCR strongly encourage qualified female applicants for this position. Shortlisted candidates may be required to sit for written test and/or oral interview.
UNHCR seeks to ensure that male and female employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms of gender, nationality and culture. All applications will be treated with the strictest confidentiality.
Requires a Cover Letter?
Yes
Experience Requirements
5 to 10 years
Education Degree
High School
Education Degree Details
ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED.
Define the educational background, the relevant job experience and the language(s) that are essential to perform the work of the position.
Completion of Secondary School with Certificate/Training preferably with Bachelor's degree in Communication, Marketing, Business or other associated field, and/or equivalent work experience.
Minimum 6 years of experience in account and relationship management, handling high profile accounts and/or individuals.
Knowledge of the UN system preferably with UNHCR or another UN Agency is a plus.
Experience working with individuals and business leaders in the Gulf region, and strong knowledge of the Gulf and Arab market and cultural trends.
Previous experience in fundraising and donor services is an asset.
DESIRABLE QUALIFICATIONS & COMPETENCIES.
Describe any experience or knowledge that would be an asset, such as: UNHCR Learning Programmes, other training, additional languages, Field/HQs experience, etc.
Excellent written, interpersonal and oral communication skills are essential.
Diligent, self-motivated and creative individual with ability to manage multiple areas of responsibility.
Problem solving and decision making skills, excellent Relationship Management, Customer Service and Communication Skills.
Ability to independently manage and prioritize multiple simultaneous projects in a fast-paced and busy environment and to delegate task assignments as needed.
Good judgment, high energy, a positive attitude and a good sense of humor.
Target driven and has good knowledge and understanding of ROI.
Required excellent knowledge of Microsoft Office, Excel, Outlook, and Database Management.
Fluency in English and Arabic.
Define the educational background, the relevant job experience and the language(s) that are essential to perform the work of the position.
Completion of Secondary School with Certificate/Training preferably with Bachelor's degree in Communication, Marketing, Business or other associated field, and/or equivalent work experience.
Minimum 6 years of experience in account and relationship management, handling high profile accounts and/or individuals.
Knowledge of the UN system preferably with UNHCR or another UN Agency is a plus.
Experience working with individuals and business leaders in the Gulf region, and strong knowledge of the Gulf and Arab market and cultural trends.
Previous experience in fundraising and donor services is an asset.
DESIRABLE QUALIFICATIONS & COMPETENCIES.
Describe any experience or knowledge that would be an asset, such as: UNHCR Learning Programmes, other training, additional languages, Field/HQs experience, etc.
Excellent written, interpersonal and oral communication skills are essential.
Diligent, self-motivated and creative individual with ability to manage multiple areas of responsibility.
Problem solving and decision making skills, excellent Relationship Management, Customer Service and Communication Skills.
Ability to independently manage and prioritize multiple simultaneous projects in a fast-paced and busy environment and to delegate task assignments as needed.
Good judgment, high energy, a positive attitude and a good sense of humor.
Target driven and has good knowledge and understanding of ROI.
Required excellent knowledge of Microsoft Office, Excel, Outlook, and Database Management.
Fluency in English and Arabic.
Arabic
Fluent
English
Fluent
French
None
Hide guidelines for wrong answers
No