Accountability
Beneficiaries approaching UNHCR Office are received and recorded;
Registration and/or reception appointments are made and recorded;
Referral of beneficiaries to appropriate units within the Office or to external partners is
ensured;
Administrative functions of the Office are supported.
Responsibility
1. Respond to all incoming calls from beneficiaries and take appropriate action
2. Schedule Registration appointments and counsel beneficiaries on registration schedules
3. Identify the needs of beneficiaries and refer them to the appropriate unit(s)
4. Maintain records and prepare reports on incoming calls and beneficiaries’ data;
5 Deliver information to beneficiaries in a timely and respectful manner;
6. Provide other units in the office with relevant information concerning individual cases as
requested;
7. Draft routine correspondence relating to individual cases
8. Provide general secretarial support, maintain files
9. Ensure required quantities of office supplies are available
10. Perform other duties as required.
Application Deadline
Organisation
Salary Range
Unpaid Position
Contract Type
Full Time
Application Submission Guidelines
If you wish to be considered for this vacancy, please submit your letter of motivation and P11 Form by e-mail with the job code number
and position title in the subject line to: lebbeprg@unhcr.org by Wednesday 13 November, 2013
The Personal History Form (P11) is available at the following link: http://www.unhcr.org/recruit/P11_UNHCR.doc
No late applications will be accepted. Only short-listed candidates will be contacted. UNHCR does not charge a fee at any stage of the
recruitment process (application, interview meeting, processing, training or any other fees).
UNHCR strongly encourage qualified female applicants for this position. UNHCR seeks to ensure that male and female employees are
given equal career opportunities, and that staff members are able to keep an appropriate balance between work and private life.
UNHCR is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups,
indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest
confidence.
Requires a Cover Letter?
Yes
Education Degree
Bachelor Degree
Education Degree Details
University degree in social work, social sciences, law or other relevant field.
Arabic
Fluent
English
Fluent
French
Excellent
Hide guidelines for wrong answers
No