Registration Assistant G4 – Hr207

Accountability The registration and counselling of asylum-seekers and refugees in accordance with UNHCR policies and standards. The identification of vulnerable asylum-seekers and refugees and their referral to other units within the office and/or implementing partners in an accurate and timely manner. The management of expectations of asylum-seekers and refugees   .   Responsibility 1. Counsel individual asylum-seekers and refugees to manage their expectations on protection, assistance and durable solutions; 2. Identify vulnerable asylum-seekers and refugees; 3. Prepare detailed records of counselling sessions and follow-up on individual cases; 4. Conduct registration interviews, maintain registration and counselling database and provide regular input on daily actions specified above; 5. Ensure quality and integrity of information captured at registration, notably through peer review of registered cases and follow up with respective functional units; 6. Ensure constant and accurate upkeep of data (physical and electronic) to reflect status of persons of concern by checking that all ProGres data fields are filled in properly. Manage and update refugee files as necessary; 7. Compile periodic registration statistical reports and circulate them to all concerned parties, including external parties. Analyze data to ensure data quality and integrity, and report trends and issues as required; 8. Participate in support missions to the field offices 9. Draft routine correspondence based on instructions provided by the supervisor or based on background information available on office files; and 10. Act as interpreter and translator when needed.   Authority Refer cases to other units within the office and to implementing partners as necessary