Registration Assistant – G4 – Hr352 – (3 Vacancies) - Tripoli

The registration assistant is a member of the registration unit within the protection section. S/he is responsible for the registration and counseling of persons of concern to UNHCR in accordance with UNHCR policies and procedures. S/he will also provide detailed information to persons of concern regarding assistance and durable solutions   Accountability,(key results that will be achieved) The registration and counselling of asylum-seekers and refugees in accordance with UNHCR policies and standards. The identification of vulnerable asylum-seekers and refugees and their referral to other units within the office and/or implementing partners in an accurate and timely manner. The management of expectations of asylum-seekers and refugees.   Responsibility(process and functions undertaken to achieve results) Counsel individual asylum-seekers and refugees to manage their expectations on protection, assistance and durable solutions; Identify vulnerable asylum-seekers and refugees; Prepare detailed records of counselling sessions and follow-up on individual cases; Conduct  registration interviews, maintain registration and counselling database and provide regular input on daily actions specified above; Ensure quality and integrity of information captured at registration, notably through peer review of registered cases and follow up with respective functional units; Ensure constant and accurate upkeep of data (physical and electronic) to reflect status of persons of concern by checking that all ProGres data fields are filled in properly. Manage and update refugee files as necessary; Compile periodic registration statistical reports and circulate them to all concerned parties, including external parties. Analyze data to ensure data quality and integrity, and report trends and issues as required; Participate in support missions to the field offices Draft routine correspondence based on instructions provided by the supervisor or based on background  information available on office files; and Act as interpreter and translator when needed. Authority(decisions made in executing responsibilities and to achieve results) Refer cases to other units within the office and to implementing partners as necessary.