Resettlement Receptionist – G3 – Hrt030 – Temporary Appointment - Tripoli

2.2 FUNCTIONAL STATEMENT. Describe   the accountabilities, responsibilities and authorities associated with the   position. Accountability (key results that will be achieved) -            The reception and   counseling of asylum-seekers and refugees in accordance with UNHCR policies   and standards; -            Resettlement interviews (   ID and RST/RSD) are scheduled and the scheduler is updated; -            Daily reception of refugees   is organized and their access to UNHCR center is facilitated; -            The RST unit filing   system is organized and maintained; -            RST unit office supplies   are maintained and sufficient stock made available to staff; -            ProGres is updated   Responsibility (process and functions undertaken to achieve   results) -            Call refugees and inform   them of interview dates; reschedule appointments where necessary; -            Ensure reception of   refugees approaching UNHCR for resettlement interviews guiding them to the   waiting area and interview rooms -            Create, organize,   maintain physical files, including photocopying of documentation prior to   resettlement/ Counseling  interviews; -            Ensure a timely and   efficient movement of physical files between relevant staff and from the   filing room to the resettlement unit; -            Keep track of office   supplies and organize replenishment periodically; -            Assist in mitigating   resettlement fraud by reporting suspected fraud. -            Coordinate with   registration staff (filing room; roadside) to organise and facilitate work   processes -            Perform any other tasks   as needed       Authority (decisions made in executing responsibilities and   to achieve results) -            Access the relevant information and administrative records -            Control and organize   access to UNHCR premises; referral to functional units for follow-up.