Senior Middle Donor Associate – G7 – HRR020 – UNOPS Contract - Beirut, Lebanon (PSP Unit)

Organizational Context

The Office of the United Nations High Commissioner for Refugees (UNHCR) is mandated to lead and coordinate international action to protect and assist refugees and other persons of concern. For more than six decades, UNHCR's work in 125 countries has helped over 50 million of people restart their lives. 

UNHCR’s Private Sector Partnerships (PSP) plays a crucial role in helping expand the organization’s funding base, while ensuring a sustainable and predictable stream of income. PSP focuses on two main income pillars (leadership giving and individual giving) and is committed to further expand digitally. 

The Private Sector Partnership Unit is working on further growing the Middle Donor Program, including cultivation and retention schemes to widen the donors’ database. The aim of expanding such a program is to better understand Middle Donors through further segmentation and create a fully functional system that will help maximize income in the future. The final aim being upgrading identified Middle Donor prospects into the LG pool.

Functional Statement

Accountability

Create and implement a strategy for expanding the middle donor program for MENA in line with the global PSP strategy.

Responsibility

Develop and Implement the Middle Donor strategy and donor journeys in accordance with the overall unit goals

Contribute to Develop yearly plan including budget, resources and relationship with suppliers.

Develop and manage fundraising appeals for middle donor throughout the year. 

Develop and share findings, analysis and reporting to Management on regular basis.

Advice on and Implement best practices for donor development and retention including market segmentation and Donor Propensity Model to Middle donors and set strategies to maximize ROI from Middle donors. This includes scheduling and setting objectives for individual research, cultivation, solicitation, and contacts with high priority donors and prospects: average calls, e-mails and meetings as deemed appropriate for each band of the middle donor program.

Produce in conjunction with the PSP Officer the Middle Value Donor budget and provide financial forecasts.

Manage the monthly income from Middle Donors including recording and earmarking.

Develop Plans to promote appropriate Standard donors to Mid Value level. 

Manage and prepare a regular pipeline of potential donor to major donor.

Develop tailored products for different sub segments of middle donors.

Assist Leadership Giving (LG) team members with identifying new Major donor prospects from this pool through a functioning process.

Prepare and submit regular reports on all contacts with donors, prospects, and volunteers and maintain sufficient records, contact reports and background data to facilitate periodic reports on activities from ROI.

Promote a collegial atmosphere within the organization, working cooperatively with all fundraising officers and staff to help them and the department attain their overall financial and stewardship goals.

Perform other related duties as required.

Authority

Develop cultivation and fundraising materials to achieve requested income.