Accountability (key results that will be achieved)
- Growth of the middle donor member base across the 2 bands of 1k-5k and 5k-10k.
- Achieve KPIs and targets set by PSP Manager.
Responsibility (process and functions undertaken to achieve results)
- Develop and Implement the Middle Donor strategy and donor journeys in accordance with the overall unit goals
- Develop yearly plan including budget, resources and relationship with suppliers.
- Develop and manage fundraising appeals for middle donor throughout the year.
- Develop and share findings, analysis and reporting to Management on regular basis.
- Advice on and Implement best practices for donor development and retention including market segmentation and Donor Propensity Model to Middle donors and set strategies to maximize ROI from Middle donors. This includes scheduling and setting objectives for individual research, cultivation, solicitation, and contacts with high priority donors and prospects: average calls, e-mails and meetings as deemed appropriate for each band of the middle donor program.
- Produce in conjunction with the PSP Officer the Middle Value Donor budget and provide financial forecasts.
- Manage the monthly income from Middle Donors including recording and earmarking.
- Develop Plans to promote appropriate Standard donors to Mid Value level.
- Manage and prepare a regular pipeline of potential donor to major donor.
- Develop tailored products for different sub segments of middle donors.
- Assist Leadership Giving (LG) team members with identifying new Major donor prospects from this pool through a functioning process.
- Represent UNHCR when appropriate and relevant to the post in mission trips with donors.
- Prepare and submit regular reports on all contacts with donors, prospects, and volunteers and maintain sufficient records, contact reports and background data to facilitate periodic reports on activities from ROI.
- Promote a collegial atmosphere within the organization, working cooperatively with all fundraising officers and staff to help them and the department attain their overall financial and stewardship goals.
- Perform other related duties as required.
Authority (decisions made in executing responsibilities and to achieve results)
- Create and implement a strategy for expanding the Middle Donor Program for MENA in line with the global PSP strategy.
- Develop and manage annual tailored donor communication plans to foster strong relationships with relevant middle donor sub-segments
- Develop cultivation and fundraising materials to achieve requested income.
Intervention Sectors
Refugees
Application Deadline
Organisation
Salary Range
> 3000 (USD)
Contract Type
Full Time
Application Submission Guidelines
Interested qualified external persons meeting the requirements of the attached Job Description can apply online through the following website: https://jobs.unhcr-lb.org/ no later than COB 14/02/2018.
Please note that only applications received through the above website will be accepted and no applications will be accepted through email.
Only short-listed candidates will be contacted. UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees). UNHCR strongly encourage qualified female applicants for this position. Shortlisted candidates may be required to sit for written test and/or oral interview.
UNHCR seeks to ensure that male and female employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms of gender, nationality and culture. All applications will be treated with the strictest confidentiality.
Requires a Cover Letter?
Yes
Experience Requirements
More than 10 years
Education Degree
High School
Education Degree Details
ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED.
Define the educational background, the relevant job experience and the language(s) that are essential to perform the work of the position.
Completion of Secondary school with a Certificate/training preferably with a degree in Communication, Marketing, Business or other associated field, and/or equivalent work experience.
Minimum 11 years of experience in Account and Relationship Management, handling high profile accounts and/or individuals.
Ability to manage high profile stakeholders.
Knowledge of the UN system preferably with UNHCR or another UN Agency.
Experience in developing tailored and Strategic Communication Materials for cultivation and solicitation purposes.
Strong analytical and problem solving skills
Detail-oriented with strong organizational skills
Experience working with individuals and business leaders in the Gulf region, and strong knowledge of the Gulf and Arab market and cultural trends.
Previous experience in fundraising and donor services is an asset.
DESIRABLE QUALIFICATIONS & COMPETENCIES.
Describe any experience or knowledge that would be an asset, such as: UNHCR Learning Programmes, other training, additional languages, Field/HQs experience, etc.
Excellent written, interpersonal and oral communication skills are essential.
Excellent organizational skills
Diligent, self-motivated and creative individual with ability to manage multiple areas of responsibility.
Good judgment, high energy, a positive attitude and a good sense of humor.
Target driven and has good knowledge and understanding of ROI.
Excellent knowledge of Microsoft Office, Excel, Outlook, and Database Management.
Fluency in English and Arabic.
Define the educational background, the relevant job experience and the language(s) that are essential to perform the work of the position.
Completion of Secondary school with a Certificate/training preferably with a degree in Communication, Marketing, Business or other associated field, and/or equivalent work experience.
Minimum 11 years of experience in Account and Relationship Management, handling high profile accounts and/or individuals.
Ability to manage high profile stakeholders.
Knowledge of the UN system preferably with UNHCR or another UN Agency.
Experience in developing tailored and Strategic Communication Materials for cultivation and solicitation purposes.
Strong analytical and problem solving skills
Detail-oriented with strong organizational skills
Experience working with individuals and business leaders in the Gulf region, and strong knowledge of the Gulf and Arab market and cultural trends.
Previous experience in fundraising and donor services is an asset.
DESIRABLE QUALIFICATIONS & COMPETENCIES.
Describe any experience or knowledge that would be an asset, such as: UNHCR Learning Programmes, other training, additional languages, Field/HQs experience, etc.
Excellent written, interpersonal and oral communication skills are essential.
Excellent organizational skills
Diligent, self-motivated and creative individual with ability to manage multiple areas of responsibility.
Good judgment, high energy, a positive attitude and a good sense of humor.
Target driven and has good knowledge and understanding of ROI.
Excellent knowledge of Microsoft Office, Excel, Outlook, and Database Management.
Fluency in English and Arabic.
Arabic
Fluent
English
Fluent
French
None
Hide guidelines for wrong answers
No