The Senior Program Assistant, Cash, is directly involved in managing the day-to-day cash-related program issues, including coordinating both internally and externally the process flow related to the cash program. Reporting directly to the field Officer , the incumbent is expected to have contacts within the organization and with external interlocutors including refugees, implementing partners and corporate banks for trouble-shooting and sharing information on the cash program-related issues to relevant stakeholders. S/He will perform a variety of functions related to planning, implementation and reporting as well as for collecting, recording and maintaining information on the project activities and budget expenditures. UNHCR Manual, Resources Allocation Framework, Operations Plans, UN and UNHCR programme and financial management rules and regulations will guide the work of the incumbent.
Accountability (key results that will be achieved)
- The needs of persons of concern in the country are assessed and analysed in a participatory manner and using an Age, Gender and Diversity (AGD) perspective to form a firm basis for planning.
Responsibility(process and functions undertaken to achieve results)
- Coordinate closely with the various stakeholders including banks to ensure prompt actions are taken regarding management of cards.
- Liaise closely with partners on the different claims and needs raised by beneficiaries and assist in monitoring of the cash-assistance interventions.
- In close coordination with the Program and Cash units, review and share the detailed list of cards that require replacement, cash balances to be transferred and new cards to be issued.
- Respond to queries by beneficiaries, the bank and other stakeholders related to various issues.
- Assist in mapping of cash programming actors amongst refugees and refugee hosting communities.
- Assist in providing inputs and keeping updated records for the preparation of different reports on cash-based assistance for refugees.
- Undertake field monitoring visits, household level verification of beneficiaries, participate and Represent UNHCR in coordination meetings related to cash transfer.
- Keep partners and other humanitarian organizations informed, as required, on implementing processes of UNHCR and ensure regular flow of communication and exchange of information.
- Provide timely feedback (oral or written report) to the Cash Unit related to the implementation of Cash Assistance.
- Provide inputs/review data and other documentation on the project and report in accordance to UNHCR established procedures and processes, assisting in preparing periodic and ad-hoc reports on operational activities for presentation to Senior Managers and external interlocutors.
- Review changes and instructions on the cash program and follow up on any change required.
- Assist in acquainting field operations and other Units/Sections in new features and changes to the cash program tools and systems by assisting coaching and on the job training when required.
- Provide inputs for the selection process for the Implementing Partners (IPs).
- Collects, registers and maintains information on Cash-based Assistance and activities.
- Prepare status and progress reports, prepare tables and draft routine correspondence for Cash Assistance Projects.
- Prepare background material for use in discussions and briefing sessions for all cash activities.
- Undertake proper collection, monitoring and use of baselines, standards and indicators needed to measure and analyze programme performance, trends and target interventions.
- Review the implementation and performance of CASH partners through appropriate physical monitoring to evaluate the projects by reviewing work plans, progress reports, budget, financial reports and expenditures. This may include field visits for specific monitoring and evaluation issues.
- Apply UNHCR’s corporate tools (e.g. RAIS, Activity Info, proGres) to generate data for evidence-based decisions at the office level.
- Provide support and follow up for ATM card management (Card replacement, Pin Re-issue, photo mismatch ...)
- Assist in sending SMS’s to the refuges when required.
- Assist in compilation of data and interpreting the statistics for various UCAP reports on daily, weekly and monthly bases.
- Assist in the development of forms for data collection and analysis, if requested (ODK)
- Act as interpreter in the exchange of routine information and translate routine documents and correspondence as and when required.
- Support the data management team in all cross-checking requests.
- Provide support in the development of the distribution plans.
- Perform any other duties as may be assigned by the Program Officer or the Cash Unit.
Authority (decisions made in executing responsibilities and to achieve results)
- Decide on the data recorded in database.
- Decide on appropriate resolution to incidents and escalate issues to the supervisor if incident cannot be resolved within the scope of responsibility.
Application Deadline
Organisation
Salary Range
Unpaid Position
Contract Type
Full Time
Application Submission Guidelines
If you wish to apply for this vacancy, please submit your letter of motivation and P11 Form by e-mail with the job code number and position title in
the subject line to: lebbeprg@unhcr.org by Sunday 22 May 2016. The Personal History Form (P11) is available at the following link:
http://www.unhcr.org/recruit/P11_UNHCR.doc No late applications will be accepted. Only short-listed candidates will be contacted. UNHCR does not
charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees). Shortlisted candidates
may be required to sit for written test and/or oral interview. References are obtained as part of the assessment process. UNHCR strongly encourage
qualified female applicants for this position. UNHCR seeks to ensure that male and female employees are given equal career opportunities. UNHCR is
committed to achieving workforce diversity in terms of gender, nationality and culture. All applications will be treated with the strictest
confidentiality.
Requires a Cover Letter?
Yes
Education Degree
Bachelor Degree
Education Degree Details
2.4 ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED. Define the educational background, the relevant job experience and the language(s) that are essential to perform the work of the position.
- Completion of secondary education with post-secondary training/certificate in Business Administration, Social Science or related field.
- Minimum of 4 years of previous job experience relevant to the function.
- Knowledge of UNHCR financial rules, procedures and processes.
- Knowledge of UNHCR specific programmes (MSRP, Focus, etc.).
- Computer skills (in MS office).
- Fluency in English and Arabic.
2.5 DESIRABLE QUALIFICATIONS & COMPETENCIES. Describe any experience or knowledge that would be an asset, such as: UNHCR Learning Programmes, other training, additional languages, Field/HQs experience, etc.
- University Degree in Business Administration, Management, Accounting, Finance.
- Computer skills (MS office and Peoplesoft applications).
- Good knowledge of UNHCR financial rules, procedures and processes;
- Knowledge and working experience of UNHCR MSRP (Peoplesoft);
- Prior exposure to UNHCR refugee operations and functions relating to field office administration and programme activities.
- Completion of secondary education with post-secondary training/certificate in Business Administration, Social Science or related field.
- Minimum of 4 years of previous job experience relevant to the function.
- Knowledge of UNHCR financial rules, procedures and processes.
- Knowledge of UNHCR specific programmes (MSRP, Focus, etc.).
- Computer skills (in MS office).
- Fluency in English and Arabic.
2.5 DESIRABLE QUALIFICATIONS & COMPETENCIES. Describe any experience or knowledge that would be an asset, such as: UNHCR Learning Programmes, other training, additional languages, Field/HQs experience, etc.
- University Degree in Business Administration, Management, Accounting, Finance.
- Computer skills (MS office and Peoplesoft applications).
- Good knowledge of UNHCR financial rules, procedures and processes;
- Knowledge and working experience of UNHCR MSRP (Peoplesoft);
- Prior exposure to UNHCR refugee operations and functions relating to field office administration and programme activities.
Arabic
Fluent
English
Fluent
Hide guidelines for wrong answers
No