Field Relief And Social Services Information System Administrator

UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST – UNRWA   UNRWA is the United Nations agency responsible for the protection, care and human development of a population of some 4.6 millionPalestinerefugees living in the Gaza Strip, the West Bank,Jordan,Lebanon, and theSyrianArabRepublic. The Agency is committed to assistingPalestinerefugees in maintaining a decent standard of living, acquiring appropriate knowledge and skills, enjoying the fullest possible extent of human rights, and leading a long and healthy life. UNRWA is by far the largest UN operation in theMiddle Eastwith over 29,000 staff. Most of the staff members are refugees themselves, working directly to benefit their communities – as teachers, doctors, nurses or social workers. Field Relief and Social Services Information System Administrator   Location Lebanon Field Office Type of Appointment Fixed Term (One year till February 2015 – to replace a staff member on Special Leave Without Pay) Deadline for Application 13 March 2014 Vacancy Announcement Number 12/2014 Grade 13 Department/Division Relief & Social Services Department   MAIN RESPONSIBILITIES In accordance with Agency policy and procedures, the incumbent:   (A)     Provides technical support to ensure all RSSD staff in the assigned Field properly utilize all systems and software for day-to-day operational needs; this includes the Refugee Records Information System (RRIS), Micro-Credit Support Programme MIS and Community-based Organization Data System; (B)     Assists HERRIS in the planning for system testing, system installations, backup needs and formal on-the-job training for the use of Relief and Social Service Department systems; (C)     Implements the technical guidance, instructions and support documentations provided by the Eligibility and Refugee Registration Information Section and ensures proper identification and resolution of system problems in coordination with ISD at the Field of Headquarters level as needed; (D)     Is technically responsible at Field level for the data integrity, accuracy, timeliness and maintenance of all RSSD Information Systems data from error detection phase to error correction phase; (E)     Monitors and follow up on data collection, consolidation and analysis related to RSSD Information Systems in order to produce reports and statistical data that will support management in planning, budgeting and forecasting; (F)      At the Field level, assists in collecting and documenting user requirements; prepares instructions manuals, training material and any other documentation for the RSSD systems; (G)     Identifies RSSD Small Business Applications development needs in the respective Field and follows up on the development, testing and deploying in accordance with ISD policy regarding Small Business Applications; (H)     Prepares RSSD’s IT Related budget at Field level according to ISD standards; (I)        Performs such other duties as may be required.    PERSONAL & PROFESSIONAL COMPETENCIES (A)   Academic and Professional A University degree in computer science, information systems, or other related discipline.   (B)   Experience At least three years experience in the application of the above and in the administration of database systems and SQL severs.   (C)   Language        Good command of written and spoken English.   (D)   Competencies i)      Very good interpersonal skills; ii)     Ability to set priorities, work under pressure and meet tight deadlines; iii)   Willingness to keep abreast of new development concepts and approaches.     DESIRABLE QUALIFICATIONS i)      Knowledge of the refugee community and Agency Relief and Social Services activities; ii)     Good knowledge in statistics iii)   Possession of a valid driving license.   ADDITIONAL INFORMATION the incumbent may be required to travel in the UNRWA’s area of operations.   CONDITIONS OF SERVICE Salary: Monthly basic salary L.L. 2,101,890.- Contract Duration: Fixed term – one year till February 2015 to replace a staff member on Special Leave Without Pay. Holidays: 30 days annual leave Dependency allowance: Dependent spouse: L.L 60,000 per month     Dependent child: L.L 33,000 per month Pension:  Provident Fund contribution   EQUIVALENCY Candidates with an equivalent combination of relevant academic qualifications, professional training and progressive work experience may also be considered.   RECRUITMENT PROCESS The Recruitment process is based on the Agency’s strategy to obtain the best qualified and suitable employees through a competitive recruitment process. After the deadline for receiving applications, all applications will be reviewed by the Human Resources Office and the Hiring Department.  Only Short-listed candidates who fully meet the required criteria shall be contacted and undergo technical/practical tests and the candidates with the highest passing scores will then be invited to interview (see “Technical and Practical Tests Required” below). The final recommendation for selection is based on the test results, interview assessment, Agency priorities and needs and the candidates’ profiles. For all posts, the weight allocated for the technical/practical tests (listed below) is 60% and for the interview is 40%.  ملاحظة: سيتم الاتصال فقط بالمتقدمين الذين يستوفون الشروط المطلوبة للوظيفة.   GENERAL INFORMATION UNRWA is an equal opportunity employer and welcomes applications equally from men and women. It is Agency Policy to give full consideration to qualified disabled candidates whose disability does not impact their ability to perform the duties and responsibilities of the post.   Referring to PD A/2/REV.4 – 3.1.2. para. (b), which states that staff members, with indefinite appointment who are applying for this post, may return to their original posts, or to similar posts, if those posts will exist and are vacant. This reassignment shall be made at the staff members’ former grade level. However, the step level will be adjusted to account for the number of years in the fixed-term post. Otherwise, their status will be governed by the relevant provisions of Personnel Directive A/9 on Redundancy.   As a member of the United Nations system, UNRWA maintains a close relatives’ policy.  In this regard, if a candidate has a close relative (mother, father, brother, sister, son or daughter) who is already employed by the Agency, he/she can only be employed if the Agency is unable to find another suitable candidate.   UNRWA is a United Nations organization whose staff are expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for human rights, for diversity, and for non-violent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold these values at all times, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is a non-smoking working environment. الأونروا هي منظمة تابعة للأمم المتحدة، وهي منظمة تفترض من موظفيها الالتزام بأعلى معايير الاستقامة والحياد والنزاهة. ويشمل ذلك احترام مبادئ حقوق الإنسان واحترام التنوع وتبني الوسائل غير العنيفة في حل كافة أشكال النزاعات.  المتوقع من موظفي الأونروا أن يقوموا بدعم هذه القيم في كافة الأوقات، سواء في أماكن العمل أم خارجه. إن أولئك الأشخاص الذين يتمتعون بالالتزام الكامل وغير المشروط بهذه القيم هم فقط الذين ينبغي أن يتقدموا بطلباتهم للعمل لدى الأونروا. الأنروا هي بيئه عمل لا يسمح فيها بالتدخين.   Where there are two or more equally qualified candidates, selection preference will normally be given to internal candidates, Palestine Refugees and candidates of the under-represented gender. If the post is a project funded post (this will be indicated in the vacancy), an internal candidate with a temporary-indefinite or fixed-term appointment selected for this post will not retain his/her current contractual status and entitlements in accordance with current letter of appointment and applicable Area Staff Rules. The Agency maintains the discretion to fill future vacancies for this position from the roster without re-advertising the vacancy.       TECHNICAL & PRACTICAL TESTS REQUIRED Short-listed candidates will sit for one test: Computer based technical test (100%).   The top 5 scoring candidates in the computer based technical test given that none have scored less than 50%, will be invited for an interview.    HOW TO APPLY If you have the skills and experience required above, and want to make an active and lasting contribution to improving the lives of Palestinerefugees, then register on http://jobs.unrwa.org by creating a personal profile and completing the UNRWA Personal History Form. Only applications received through this website will be considered and the system will not allow applications after the deadline. Please note that UNRWA only accepts degrees from accredited educational institutions. Candidates may also be invited to take a technical exam in order further evaluate their qualifications for the post. Due to a high volume of applications received, only short-listed applicants will be contacted –“سيتم الإتصال فقط بالأشخاص الذين تنطبق عليهم متطلبات الوظيفة”. The United Nations does not charge a fee at any stage of the recruitment process. The United Nations does not concern itself with information on bank accounts. For any queries please send an email to: recruitmentquestions@unrwa.org. Please apply as requested above, do not send your CV To this email address, all cvs sent to this email address will be automatically ignored. يرجى تقديم الطلبات حسب التعليمات اعلاها وعدم ارسال السيرة الذاتية الى هذا البريد الالكتروني, سيتم تجاهل السير الذاتية التي ترسل الى هذا العنوان تلقائيا. or contact the recruitment unit on 009611840490.                                                      Date of issue: 04 March 2014