Human Resources Associate G6, Beirut

ABOUT WFP:    
Assisting more than 90 million people in 83 countries each year, the World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience. As the international community has committed to end hunger, achieve food security and improved nutrition by 2030, one in nine people worldwide still do not have enough to eat. Food and food-related assistance lie at the heart of the struggle to break the cycle of hunger and poverty.

In Lebanon, WFP works to support approximately 700,000 people with regular assistance using e-cards. WFP also supports Lebanese schools with school meals, and has run over 300 development activities which include supporting rural infrastructure, as well as education and training opportunities for vulnerable individuals in families. WFP also supports Lebanon’s National Poverty Targeting Programme.  

ORGANIZATIONAL CONTEXT: The post is based in Beirut Country Office and the incumbent is to report to the Head of Human Resources unit. The job holder is expected to use initiative and knowledge within the area of expertise to independently respond to queries with general guidance. There is a requirement to use judgment in dealing with unforeseen problems on a daily basis and to manage resources and coach and coordinate a team of support staff.

JOB PURPOSE: To deliver a full range of HR support services to ensure accurate implementation of WFP policies and procedures and facilitate the effective functioning of a client-focused and strategy-oriented HR services. 

KEY RESPONSIBILITIES (not all-inclusive, nor exhaustive):
Under the supervision of the Head of Human Resources unit, the incumbent will perform the following tasks:
1.    Provide assistance on a wide range of complex HR queries and follow up actions, to ensure consistent and high-quality HR services are delivered to clients. 
2.    Allocate responsibilities and support on-the-job learning and development of junior support staff, to ensure they have adequate knowledge of HR systems and procedures required to perform their duties and subsequently can contribute to the provision of effective HR services. 
3.    Identify evolving needs of the organisation and recommend changes in HR processes and procedures, to support improvements in HR services. 
4.    Analyse and respond to various internal and external queries, to ensure that clients are well-informed and that HR team activities are aligned with broader WFP objectives. 
5.    Review and compile a variety of data on staff recruitment and selection, contractual conditions, entitlements, performance and training requirements, workforce, etc., to support analysis and reporting needs. 
6.    Support activities in the areas of work allocated by the professional officer in compliance with relevant processes and procedures. 
7.    Support and deliver on boarding for new staff joining WFP, to ensure that relevant processes are followed and the conditions of terms of service are explained and understood. 
8.    Prepare a range of complex HR documentation required for the specific area of work (e.g. employment contracts, transfer/separation letters, training-related documents, etc.) ensuring accuracy and meeting established deadlines. 
9.    Use HR management systems for reviewing, entering and updating a variety of HR data including monitoring various deadlines (e.g. contract expiration, PACE, etc), ensuring compliance with the established deadlines and accuracy of HR data. 
10.    Co-ordinate the maintenance of confidential personnel records, HR databases and archives, to ensure data and files are accurately stored and updated in compliance with the established standards 
11.    Monitor staff deployment and handle related administrative actions including preparation of reports, to support efficient HR service enabling WFP to respond quickly to a crisis. 
12.    Other accountabilities, as required.

STANDARD MINIMUM QUALIFICATIONS: 
Education: Completion of secondary school education. A University degree or certificate in the related functional area is an added advantage. 

Experience: At least five years of progressively responsible support work in Human Resources functions. 

Language: Fluency in both oral and written communication in English. Knowledge of the local language is added advantage.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE: 

• Has gained experience of WFP HR Services operating standards across a range of international humanitarian contexts. 
• Has provided training to new staff members within area of expertise and supported with ad-hoc queries.