Programme Associate (Information Management) SC6, Lebanon Country Office, Beirut

Assisting more than 90 million people in 83 countries each year, the World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience. As the international community has committed to end hunger, achieve food security and improved nutrition by 2030, one in nine people worldwide still do not have enough to eat. Food and food-related assistance lie at the heart of the struggle to break the cycle of hunger and poverty.

In Lebanon, WFP works to support approximately 700,000 people with regular assistance using e-cards. WFP also supports Lebanese schools with school meals, and has run over 300 development activities which include supporting rural infrastructure, as well as education and training opportunities for vulnerable individuals in families. WFP also supports Lebanon’s National Poverty Targeting Programme.

The purpose of the job is to manage and ensure accurate and timely registration and processing of beneficiary entitlements, as well as serve as Information Management focal point for the Livelihood Unit.

ORGANIZATIONAL CONTEXT:
The post is based in Beirut CO and the incumbent is to report to the Head of Livelihood unit.

JOB PURPOSE:     
To manage and ensure accurate and timely registration and processing of beneficiary entitlements, as well as serve as Information Management focal point for the Livelihood Unit.

KEY RESPONSIBILITIES:
Under the direct supervision of the Head of the Livelihoods Unit, the Programme Associate (Information Management) will perform the following responsibilities:

Reporting and Information Management

1. Provide and compile inputs for reports, donor proposals and donor updates (Country Brief, Internal Situation Report, Annual Report).
2. Prepare and update project matrix, track implementation progress in coordination with the
3. Regional and technical Focal points of the Livelihoods unit.
4. Track participants and beneficiaries’ figures based on payment, registration and attendance sheets as well as output achievements for all livelihood indicators in coordination with the Monitoring and Evaluation (M&E) unit. Provide inputs to External Relations Unit, Reporting Unit, Regional Bureau and other stakeholders as needed.
5. Use WFP corporate reporting softwares and systems, as well as UN Agency reporting portals (WINGS, COMET, Activity Info).
6. Track reception, revision and clearance of partners’ reports. Liaise with Partnerships Unit and livelihood regional focal points for submission.
7. Coordinate with M&E unit on sampling based on lists of villages and activities, data collection
8. period, consolidation of project related information, participants and payment lists, support the review of the process and output monitoring tools to match the needs of the Livelihoods unit.
9. Liaise with M&E, IT and Accountability to Affected Population (AAP) units on communication and common messaging to participants in livelihoods activities. Update Q&As for hotline as needed.
10. Liaise with Communications unit to provide data and figures used for infographs or write-ups.
11. Beneficiary Payment and Beneficiary Information Management
12. Review and compile Cooperating Partners’ (CPs) payment and registration lists on a monthly basis. Liaise with CPs, Livelihoods field officefocal points and Cash Based Transfer (CBT) unit, IT as needed. Coordinate and document control mechanisms including internal Note for the Records
13. Organize orientation sessions and trainings for CPs capacity building on beneficiary identification, registration and payments processes. Provide feedback on mistakes and challenges and develop new tools where needed to mitigate challenges and issues faced.
14. Liaise with Finance and Budgeting, as well as, Procurement Unit to process and clear Purchase Requisition Cash to Beneficiaries (PRCB) and Purchase Order Cash to Beneficiaries (POCB) for FFA/FFT within WFP’s Global System. In addition, raise the Service Entry Sheet (SES) within WINGS to clear beneficiary payments and share livelihoods estimates with CBT for replenishment account.
15. Liaise with CBT unit, Field-Offices’ ecard managers and IT unit to build new tools and systems to mitigate risks.
16. Analyze transaction reports.
17. Update beneficiary payment, targeting and distribution Standard Operating Procedures (SOPs) as needed based on programmatic and operational changes.
18. Maintain e-card management for Livelihood unit: track card cancellations, card off-loading, card distribution.

OTHER SPECIFIC JOB REQUIREMENTS:

1. Support the Livelihoods unit in administrative tasks such as archiving and documentation using online and office tools; maintain Livelihood unit’s weekly accomplishments for programme meeting input.
2. Perform any other duties identified by supervisor in relation to professional competencies as required

STANDARD MINIMUM QUALIFICATIONS:

Education: Completion of secondary school education. A University degree in Information Technology and Database Management or Economics, Business, Development Studies, Forestry, Agriculture or related discipline relevant to international development assistance and social sciences is desirable.

Experience: 5 years of progressively responsible experience in project reporting, coordination and information system design and development. Demonstrated and prior experience with humanitarian organizations (UN agencies, NGOs, etc.).

Language: Fluency in both oral and written communication in English and Arabic. Knowledge of French language is an added advantage.

DESIRED SKILLS AND KNOWLEDGE FOR ENTRY INTO THE ROLE:

• Specialized knowledge of the application of common business processes, practical business support methods, procedures and systems used in area of work, gained through technical training and work experience.
• Good communication skills in order to provide specialized support services to a wide range of individuals.
• Ability to analyze and interpret huge volume of data.
• Ability to proactively identify and recommend areas for improvement to the design and delivery of specialized services.
• Ability to build relationships with a variety of individuals across functions.
• Experience in coordinating the work of others and self and training and supporting others.
• Ability to maintain confidentiality.