General objective of the job
The case worker is responsible for the overall case management of a child in line with international standards of case management.
S/he organizes and carries out work to address an individual (and their family’s) needs in an appropriate, systematic and timely matter through direct support and / or referrals.
Position in the organisation
The case worker is part of the Program department reporting to the Program Manager.
S/he does not manage staff.
S/he collaborates closely with the specialists within the Quality Department.
Result areas
1. Identifying individual cases and conducting initial assessments
Identifies individual children in need of case management through regular presence in the community
Accepts children referred to WCH by other agencies and community partners
Conducts initial assessments for Child protection cases
Assesses and prioritizes cases according to risk level
Adapt/develop vulnerability criteria fitting the local context
Result: Children in need of case-management are identified and assessed leading to a decision to open/refer the case.
2. Developing and implementing a case management plan
Based on the needs identified through the assessment, develops a case management plan
Identifies, refers and follows up on all services and ensures action points are carried out within the agreed timeframe
Regularly reviews and when needed, adjusts action plan to ensure progress
Manages cases in line with the Standard Operational Procedures (SOPs);
Documents cases using case notes and regularly updates the database to ensure comprehensive record of each case
Ensures data collection and storage is done in a confidential manner;
Monitors, guides, advises and supports children and caregivers throughout the process
Ensures that children receive multidisciplinary and holistic support
Participates in relevant case workers meetings
Provides mapping of the available services and organizations operating in the area and shares with relevant people at WCH Lebanon
Ensures child protection concerns are shared with relevant staff (Programme Manager, Project Coordinator and Child Protection Specialist)
Result: A case management plan for each child is developed, implemented, monitored and adjusted in such a way that the cases are managed until closure within a set timeframe and work-plan.
Knowledge and Experience
Accredited social work degree or other social science degree with relevant case management experience
At least 2 years of experience in case work;
Good understanding of the local context and social welfare and legal system for child protection services in Lebanon;
Previous experience working with children/refuges/vulnerable populations;
Proven experience engaging with different target groups from all backgrounds (children, families, local and international organization, government, etc.).
Skills and Competencies
Strong communication skills
Fluency in Arabic
Strong English skills
Flexibility
Cultural sensitivity
Confidentiality
“Commitment to the vision and goals of War Child Holland in Lebanon, including adherence to the Child Safety Policy, is essential”
http://war-child-lebanon.onlinevacatures.nl/en/Vacancy/Apply/49676
Application Deadline
Organisation
Salary Range
Unpaid Position
Contract Type
Full Time
Requires a Cover Letter?
Yes
Education Degree
Bachelor Degree
Arabic
Good
English
Good
Hide guidelines for wrong answers
No