Outreach Volunteer

Duties and Responsibilities:

Under the guidance of the Outreach Coordinator, the outreach workers should be able to:

•  Document internal and external reports.
• Take initiative to respond quickly to unexpected challenges.
• Outreach participants through field visits or via phone calls.
• Data entry & validation.
• Take part in conducting needs assessments and filling out surveys.
• Distribute relevant materials and educational kits if needed.
• Conduct internal referrals.
• Ensure the respect of Child Protection Policy
• Respect beneficiary confidentiality.
• Respect and promote WCH Policies and report to their line manager any non-respect of WCH’s policies amongst the teams
• Address needs and requests in a professional way
• Report any incident or act that causes any harm to the beneficiary or others.
• Ability to interact with children in the presence or the absence of their parents

Competencies and Skills:

• Good Communication and listening skills especially because they are in direct contact with beneficiaries.
• Good Computer skills (Microsoft Excel and Word) since it is needed for reporting and data validation. 

Personal Qualities:

• Adaptation to specific working conditions
• Sense of relationship and responsibility
• Capacity to work in team and autonomously.
• Capacity to work in a multidisciplinary and multicultural team
• Dynamism, high level of motivation
• Interest in social work, disability field, and psychosocial field
• Willingness to learn new skills and/or approaches.

Good capacity to interact with members of the team and different communities.