Case Management Officer

GVC is an Italian NGO founded in 1971. Actually is working in 22 countries worldwide. GVC presence in Lebanon dates back to the begin of Syrian Crisis and since then GVC has been implementing emergency and development projects in Bekaa financed by International Donors mainly in WASH sector.
Job Title: Case Management Officer
Project Framework: Improving social inclusion and accessibility to humanitarian service of Syrian and Lebanese people with disabilities in North Bekaa (OCHA Funded project)
Duty Station: El-Ain (with frequent travels to Zahle)
Line Manager: Inclusion Coordinator
Responsible for: The Case Management Officer will guarantee that all steps of individual case management will be properly followed (from identification to case closure).
MAIN DUTIES AND RESPONSIBILITIES

Ensure Protection activities are guided by the GVC protection strategy;

Assess needs of persons with disabilities in urban and rural area;
Follow up referrals of specific cases (medical assistance, WASH water sanitation and hygiene, Basic need assistance, & SGBV Sexual Gender Based Violence) to ensure impartial and coordinated provision of assistance by third parties;
Assist the Protection Officer in ensuring updated of the service providers database, especially those that are relevant for services tailored to persons with disabilities;
Assist the Inclusion Coordinator in the capitalization lesson learned and in the implementation of advocacy activities in favour of persons with disabilities in the humanitarian response;
Ensure appropriate weekly planning and reporting;

Ensure that Protection incidents are immediately identified, directly tackled or referred to the right service provider

Contribute to and facilitate effective information management through the provision of disaggregated data on populations, problems and coping strategies;
Assist the Inclusion Coordinator in organizing awareness and psycho-social support session for adults and children;

Ensure all the documentation is appropriate and properly maintained.

REPORTING
Weekly reporting to the Inclusion Coordinator 
PERSONAL AND INTER-PERSONAL SKILLS

Arabic and Fluency in spoken and written English
Highly organised and able to work independently and respecting deadlines
Strong sense of responsibility, flexibility and willingness to work long hours
Being flexible and with the ability to adjust to changes and new requirements