Site Manager - Wavel, Baalbek

Women’s Programs Association (WPA) has a zero-tolerance policy with regard to Sexual Exploitation and Abuse.  Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone. Selected candidates will therefore undergo rigorous reference and background checks against their past behavior against sexual exploitation and abuse and misconduct and may be required to provide additional information further on in the selection process. All individuals affiliated with WPA will be required to always comply with the PSEA Policy and Code of Conduct.

Background

The Women’s Programs Association (WPA) is a humanitarian NGO working with the Palestinian communities in Lebanon in development, emergency response and relief through various projects and services addressing the needs of the community.  in partnership with UNICEF and TAAWON Welfare is rolling out a large-scale distribution of Family Hygiene Kits across all Palestinian families in Lebanon (North, Beirut, Beqaa, Saida, Tyre), each partner operating three centralized distribution sites per area, each partner will designate NFI distribution Staff per each site. In this framework, the Women’s Programs Association (WPA) is seeking to recruit Site Manager to support NFIs distribution operations

2. Objective of the position:

The purpose of the post is to oversee Women’s Programs Association (WPA) NFIs distribution operations, providing overall management of the distribution teams in designated distribution sites and other relevant operations managed by WPA, and acting as liaison, interface and WPA’ NFIs distribution operations Focal person visa vis stakeholders and donors in the frame of the program.

3. Key tasks and responsibilities:

The Site Manager will work under the supervision of Project Supervisor to whom he/she will report, and act in liaison with project supervisor and implementing site teams.

Provide support and day to day management of staff and operations in NFI distribution sites

Ensure that distributions are delivered adhering to best practices, do no harm guiding principles, safety, respect, and non-discrimination guidelines

Ensure distribution site teams are aware of UNICEF/ WPA related standard operating procedures SOPs and accountability to affected people (AAP).

Lead daily site operations and supervise clerks, volunteers, and Cash for work designated distribution laborers

Ensure that crowd management designated laborers are according to guidelines.

Ensure that site arrangements facilitate beneficiary flow and according to guidelines.

Ensure that complaints desk is functional and according to guidelines. Documentation of issues and corrective actions.

Ensure designated clerks performing proper verification of beneficiary lists and signatures according to guidelines.

Coordinate with logistics teams for stock reception and distribution.

Conduct individual and group meetings as required and under the guidance of Project Supervisor with the designated distribution site teams

Report daily activities and challenges to the Project Supervisor.

Ensure visibility and communication materials are deployed at sites.

Participating in training offered by WPA and UNICEF/donor

Frequent travel from-to distribution sites as required

Provide Daily distribution log sheets and beneficiary records.

Provide Weekly Site-level reports.

Safeguarding

Abiding by the WPA’s Code of Conduct and PSEA Policy is mandatory

Reporting any incident or act and any risk identified that causes any harm to beneficiary or to others in the distribution site through reporting and feedback channels assigned by the WPA/UNICEF is mandatory.  

Qualification & Job Requirements:

Bachelor’s degree or Technical Diploma in Management, Logistics, Public Health, or related field.

Minimum 3 years in humanitarian or logistics operations, with at least 1 year managing site operations and teams. Managing large-scale distributions and supervising teams is a strong asset.

Related training and professional and personal skills development are preferential priorities, particularly in constructive team leadership skills, ability to work under pressure within community based setting.

Strong focus on prevention and mitigation priorities, with swift response to needs

Other Personal qualifications

Familiarity with basic principles of field operations and managing field teams.

Aptitude for high frequency mobility, communication, coordination and negotiations and trouble shooting.  

Knowledge of required operational needs, tools and equipment

Flexible and responsive to program challenges, with willingness to take on additional tasks as needed.

Ability to manage documentation, communication and reporting in English is a must

Applicants who have previously worked or are currently working in similar positions living in, or adjacent to camps and gatherings will be prioritized

Required Documents:

CV and Official ID

Credentials: University Degree, if applicant has graduated, or transcript of enrollment.

Important Note: the up to date address shall be mentioned in the application/CV.

Assessment: Shortlisted candidates will be invited to sit for competency-based interview ()

*Applicants with no address mentioned in application will not be prioritized

Duty station:

Centralized distribution sites where the NFI kits will be distributed to Palestinian refugees living in and outside camps and gatherings in Lebanon, as designated by the Women’s Programs Association and TAAWON. Applicants may be assigned to different sites within the same geographical operational area as required. The distribution sites will be located at Baalbak Area and the duty station will be located at the distribution site and WPA Wavel center at the camp.