Field Operations Manager

1. Strategic Planning To lead the development and implementation of the program’s strategy, ensuring relevance to the communities we serve and adherence to WV Partnership approaches and standards As a member of the SMT, to contribute to the overall  WVL country strategy To identify strategic programming opportunities within the national context including accessing funding and partnering effectively with related stakeholders To forge strong relationship with peers in the WV partnership, contributing to strategic meetings and translating strategic insights into appropriate local planning 2. Ensure quality of Programs and projects Ensure Operations Department reflects the national strategy and World Vision’s Transformational Development and Humanitarian Emergency Affairs’ (HEA) standards and guidelines. To support and facilitate the integrated approach of WV’s development and relief program Ensure Operations Department is guided by sound developmental principles and World Vision’s Design, Monitoring, and Evaluation Framework (LEAP). Advise, approve and evaluate operations budgets, operations funding, expenditures and accomplishment of ministry objectives. In coordination with the Finance department, ensure program adherence to financial policies and manage overall program budget Support the Operations Management Team to ensure integration of programming, synergies and resource sharing. Support Operations Management Team in ensuring high standards of community-based development in alignment with World Vision’s key documents (including LEAP documents) and in compliance with Support offices requirements. Support the Design, Monitoring and Evaluation Manager in providing guidance to all projects and enhance quality ministry in the programming cycle (Design, Monitoring and Evaluation) ensuring full compliance with World Vision project cycle management system (LEAP). Ensure high level of community ownership in the implementation of programs in project areas Ensure that recommendations from audit reports and audit findings (relating to program operations) and programme/project evaluations are addressed and implementation plans developed for the recommendations of the reports are in place and accomplished. Responsible for regular monthly follow-up on all project progress by leading the monthly program review meetings   3. Ensure coordination between departments and networking In coordination with the Integrated Programmes Director , develop and maintain good relationships with major (government/private) donors and World Vision Support Offices, including planning how to approach donors (government/private donors and support offices); streamlining strategic dialogues and overseeing the implementation process. Manage donor concerns (government/private donors and support offices) ensuring proper resolutions for both parties have been reached. Initiate and maintain regular contact with other international non-governmental organizations and government officials in an effort to obtain experience and co-ordinate information regarding current and future works in the country. Ensure efficient and effective cooperation between departments: Admin, IT, Supply chain and projects To be an active and constructive member of the Integrated programme team.   4. Team Development In coordination with the Human Resources department, provide leadership and support to the Operations Management Team (area managers) to ensure effective management of their teams in terms of forecasting Human Resources needs, core competencies identification, development and building on those to advance the operations function. To select, coach, develop and manage a strong program team, building a culture of empowerment, high performance, openness, transparency, and mutual support. Lead and participate in the recruitment, selection and development of key operations staff. Effectively manage the performance of direct reports ensuring performance agreements, regular performance reviews, and annual appraisal are done. Ensure optimization of subordinates’ potentials through coaching, on-the-job training, and capacity building.   5. Security Management responsibilities Responsible of the day-to-day security management Abide by the security procedures and policies and report any breaches Participate in personal  safety training as required 6. HEA responsibilities During times of disasters, provide leadership for all aspects of disaster response as needed and manage necessary transition in program / project activities. Be aware of emergency procedures in a response, take the lead in developing a Disaster Preparedness plan in the ADP and ensure that necessary preparedness measures have been implemented   7. Other duties   Participate in local and international capacity building events and meetings Participate and attend spiritual nurture events as well as other organizational events Decision Making Authority 1. Types of decisions without prior approval: Decisions related to day to day management of staff reporting directly to this position. Purchasing decisions made within approval limits for this position. Decisions made within policy. Operational decisions while implementing, within scope of the programs and grants under the ops director supervision Financial decisions related to expenditure, cost control, budget management, etc. within approved annual budget and with the field financial manual regulations Changes to approved operational budgets in close coordination with the ND and the support office. Staffing decisions for programs (recruitment, management, and dismissal of staff) with close coordination with the ND, and HR manager. 2. Types of decisions referred to higher authority or decisions controlled by policy: Decisions which have an impact outside of area of work Capital expenditure decisions or purchasing decisions above approval limits for this position. Exceptions to policy decisions or decisions requiring a change to policy. Decisions requiring input from other departments. Knowledge and skills Demonstrated experience in at least two areas of the Progamme/Project cycle management (project design, implementation and monitoring, or evaluation), is highly required. Experience in supporting Area Development Programme and grant-funded projects’ Management. Excellent written and verbal communication and relational skills, especially in a cross-cultural environment, and ability to analyze and solve problems, persuade, network and negotiate. Excellent proven track record of donor relations with multiple donors. Strong planning and organizational skills and ability to prioritize. Computer literate in Microsoft Office, Lotus Notes or similar database, email and Internet. Fluency in written and spoken English language is required. Excellent analytical skills Excellent organizational and time-management skills. Clear understanding of the workings of major donor perspectives, requirements and standards. Must be able to represent World Vision to major program donors in a highly professional manner, in person and in writing.   Good command in spoken Arabic and English.