Response Coordinator

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Plan and coordinate the response field activities

• Ensure that all aspects of the respons’s daily management are met, including logistics, administration, security, visibility, community and beneficiaries liaison, evidence generation, coordination and risk management.
• Proper usage of the response management tools (including but not limited to reports, DIP, Logframe, ITT, SOPs, financial tracking, programmatic process flows)
• Handle response’s procurement needs according to the developed procurement plan.
• Ensure that response activities are implemented in  good quality based on the project/s outcomes and taking into consideration the local context
• Follow-up and coordinate with the MEAL and technical teams to ensure that all needed tools are in place, developed and analyzed according to the project needs
• Review response level analysis and highlight trends to program manager. Implement the recommended operational measures to address gaps and challenges.
• Contribute in the development of ToRs when needed
• Responsible of the production of high quality narrative reports in a timely manner and based on the agreed template and processes.
• Ensure the quality of implementation in reference to the donor’s guidelines, national SOPs, best practices while also generating evidence to show contribution to WVL national strategic objectives.
• Ensure that lessons learned, risks and innovation are well documented and shared with the program team
• Support the identification and escalation of advocacy   issues to Response.

Build relationships & capacities of the hosting and beneficiary community

• Establish and maintain contact and productive working relationships with community representatives, local and international organizations, Disaster risk reduction units in the South and at the national level.
• Develop JDs and Recruit staff, whenever needed.
• Provide leadership and coaching to the direct reports in terms of project management and quality of implementation.
• Effectively manage the performance of direct reports ensuring performance agreements, regular performance reviews, and annual appraisals are done. Address performance or behavioral issues when they arise.
• Conduct meetings with key stakeholders to engage them in the response interventions and agree on their contributions in order to ensure sustainability.
• Support the response Manager in engaging and pre-positioning WV with NGOs and local partners to scale up the sector portfolio in the area.
• Actively attend and participate in sector working groups
• Support in undertaking a stakeholder mapping analysis ( on the different NGOs operating in response, in order to understand the functions various stakeholders fulfil, power dynamics, and to identify potential local ).
• Follow the Geo-solit of the response interventions according to the sector
• Coordinate closely with WVL staff operating in the South

Handle output level reporting, safeguarding and accountability incidents reporting

• Ensure that output level reporting is done as per the established guidelines
• Complete the required information in Activity info as per the set deadlines
• Fill project targets as per the set guidelines
• Ensure timely reporting for information disseminated to communities/partners/donors and Support Offices.
• Ensure compliance with donor and World Vision’s policies and technical tools set in place
• Conduct activities that enable partners to be properly informed about WVL, its Complaint mechanism, the project activities and WVL Safeguarding policy and other policies
• Ensure beneficiary feedback is addressed in a timely manner and refer the complaints raised to the Accountability unit as per the set guidelines.
• Fill the  Referral Tracking sheet on a monthly basis and send it to the relevant focal person
• Report any child and adult safeguarding incident as per the established guidelines and ensure that safeguarding incidents are being reported by project staff as required
• Report on the Indicator Tracking Table (ITT) ensure that MoVs are validated
• Report on the activities in a timely and quality manner that would help submission of accurate reports internally and externally.

Perform other duties as required

• Attend and participate in WVL’s spiritual nurture and other organizational events
• Responsible of own security and actively contribute to a positive security culture
• Report CP incidents as per the safeguarding policy guidelines.
• Abide by the security policies and procedures and report any incidents or breaches to line manager and / or security manager
• Perform other duties as assigned by Line Manager

Minimum Qualifications:

• 3-5 years of experience in response projects
• Strong understanding of best practices and strategies in response projects
• Proven experience in coordination with other actors within the response
• Proven experience working in emergency settings;  
• Strong understanding of project Cycle Management and tools in case of response
• Good Communication and interpersonal skills with ability to network and negotiate with partners, government bodies, stakeholders and Suppliers.
• Ability to work in and contribute to dynamic team operating in a fragile environment
• University degree or higher education relevant to humanitarian work
• Good computer literacy in Microsoft Office package (incl. Excel), and holder of a valid driver’s license.
• Experience in direct implementation
• Has strong knowledge of core principles of Children Rights, Participation, Do No Harm, as well as children in Emergencies minimum standards.
• Good understanding of sphere relief standards.