Sponsorship System Officer

All interested candidates should apply throughout the below link: https://careers.wvi.org/jobs/lebanon/sponsorship/sponsorship-system-offi... Only applications received throughout this link are considered PURPOSE OF POSITION: To manage & facilitate Sponsorship administration & technical tasks related to the Sponsorship program at the NO so as to ensure meeting the Sponsorship requirements. To handle all ADPs Sponsorship communication between Child, sponsors and Support Office queries. To Support and empower the sponsorship system operators at the Project level, and track the progress of registered children in SingleSTEP. MAJOR RESPONSIBILITIES: Monitor the processes for ongoing assurance that sponsorship data is updated in system. Review system and ensure follow up action are taken by key staff member. Identify issues related to RC management to be kept at 2% of the maximum budgeted RC. Assist and empower the System operator in resolving discrepancy messages. Follow up & resolve all Support Office queries. Work and register on Single STEP all data related to Sponsor’s mail and Support office queries. KNOWLEDGE, SKILLS AND ABILITIES: Technical diploma or university degree preferably in business administration fields Good command of Arabic, English and French if needed Computer literate mainly with MS Office software package Good communication skills and ability to build collaborative relationships Ability to deal with people from different cultures and backgrounds