Coordinator

The Operations Coordinator & Customer Support Specialist will play a key role in managing operational workflows, coordinating between internal teams and clients, and providing prompt, professional support to ensure service quality and efficiency.

Key Responsibilities:

Oversee daily operations and project deadlines to maintain smooth workflow.

Act as the main link between clients, tutors, and internal departments.

Schedule meetings, manage documentation, data entry, and reports.

Support management with analytical insights and operational updates.

Handle high-volume WhatsApp and chat communications with professionalism.

Troubleshoot technical and operational issues efficiently.

Build internal knowledge bases and support team members in tool adoption.

Required Qualifications:

Strong technical aptitude and ability to learn new tools quickly.

Excellent written and spoken communication skills.

Prior experience in operations, coordination, or administration (preferably in service-based or tech environments).

Professional approach to client communication.

Flexibility to work extended hours when needed.

Preferred Qualifications:

Bachelor’s degree in Business, Project Management, or Communications.

Proficiency in Microsoft Office.

Strong organizational skills and proactive mindset.

Why Join YMY Tutoring:

Competitive full-time position with growth opportunities.

Supportive, youthful, and innovative work environment.

Career development and health benefits.

Opportunity to contribute to a rapidly growing education company with strong presence in the Gulf region.