Psycho Social Worker

PRESENTATION OF HANDICAP INTERNATIONAL Handicap International is an independent and impartial international aid organization working in situations of poverty and exclusion, conflict and disaster. Working alongside persons with disabilities and other vulnerable groups, our action and testimony are focused on responding to their essential needs, improving their living conditions and promoting respect for their dignity and their fundamental rights. Handicap International is a not-for-profit organization with no religious or political affiliation. It operates as a federation made up of a network of associations that provide it with human and financial resources, manage its projects and implement its actions and social mission.   For more details on the association: http://www.handicap-international.org   Handicap International is composed of 3 operational divisions: Emergency Response Division (ERD) Mines Division Development Division   MISSION CONTEXT   The Emergency Response Division in Lebanon was created in April 2012. The provision of support to health structure is provided directly by Handicap International physiotherapist and technical advisor. The identification, assessment of the needs, referral and direct provision of services is done through 18 outreach teams (composed of one social worker as case manager and one physiotherapist supported by 4 psychologists and/or psychosocial workers) and through 4 fixed points in the communities (in community centers to allow more efficiency reducing the time to reach the beneficiaries). An additional team in Bekaa and North Lebanon will be focusing on the community sensitization, training to humanitarian workers and the identification of potential local partners. In Lebanon, the provision of unconditional cash assistance to cover essential winter basic needs of the most vulnerable refugee newcomers will be done in HI area of intervention through current dedicated outreach teams and distribution teams.   ACCOUNTABILITIES Line manager: Project Officer Line manager+1: Program Manager DVFP   MAIN RESPONSABILITIES Under the direct responsibility of the disability and vulnerability focal point (DVFP) Project Officer, and in close collaboration of the pluridisciplinary DVFP team (social workers, psychosocial workers, physiotherapists), and with the support of the mental health and psychosocial support expert, you will have to : Implement a qualitative community-based approach of the disability and vulnerability focal point project for the most vulnerable population affected by the Syrian crisis, and especially within the refugee’s communities.   MAIN TASKS Objective 1:  Identify specific needs on psychosocial and psychological issues of the programme beneficiaries, contribute to the assessment of these needs and/or directly assess these needs as required:   Work as mobile/outreach team to identify, register and analyse beneficiaries specifics needs (disabilities and vulnerabilities) In a close mobile work team system, with technical advices and support from the mental health and psychosocial support expert , assess psychological needs and issues Develop a community approach to ensure a confidence in HI process and project Ensure a global vision of the individual and familial needs in the identification Assess all protection issues at individuals and familial level   Objective 2: Answer to the identified needs, by providing direct psychosocial support and refer internally and externally as needed, respecting confidentiality and the right of the beneficiary   With the support and advices of the mental health expert, provide psychosocial support at the individual and family level Refer all cases on psychosocial and mental health issue identified externally to your line manager, following the appropriate strategy of the programme with the support and advices of the mental health expert   Objective 3: In specific cases, and if the beneficiary agrees, do mediation and conflict resolution   In link with the mental health expert and the social workers, participate to mediation between beneficiaries and families or between families and other structures. Ensure a neutral and respectful position within mediation and in regard of HI mandates   Objective 4:  Conduct specific psycho-social group activities, adapted and appropriate to each one’s specific needs and capacities   Conduct discussion group, focus group with individuals, families, hosting communities (...) Organize and implement innovative community-based psycho-social activities When needed/possible, work with the partners and volunteers to create and implement social activities in the centres and the communities Participate to the activities and the monitoring of these activities Procure any support to facilitate partner’s work Ensure a qualitative follow up of the beneficiaries Participate to the reporting of activities and evolution of the beneficiaries psychosocial situation   Objective 5: Report data’s, follow-up cases and organize the daily and weekly activities Close follow-up of individual and familial cases to ensure a qualitative follow-up of all the beneficiaries, Ensure a daily quantitative and qualitative reporting through the tools (assessment form, follow up form, discharger and monitoring form, donation certificate) and system in place Organization of the weekly plan within the pluridisciplinary team, with the support of DVFP PO Any other reports to be made upon line manager request   Objective 6: Participate in the analysis and reporting of global issues in the refugee population, with a focus on psychosocial and psychological issues   In formal and informal meetings with the team, participate to a qualitative analysis of the different kinds of issues, at individual, familial and community level Participate to report with the tools and the internal system all issues identified Be part of a constructive holistic team work to develop a very qualitative analysis and response for disable and vulnerable persons   Objective 7: To demonstrate an ethic and professional practice:   Respect beneficiary confidentiality. Respect and promote HI’s Policies and report to your line manager any non respect of HI’s policies amongst the teams or partners. Address needs and requests in a professional way. Report any incident or act that causes any harm to beneficiary or to others. Always interact with children with the presence of their parents or caregivers Always respect a refusal of treatment.   Objective 8: Demonstrate willingness to improve professional competences and abilities to increase care quality:   Demonstrate motivation at work. Demonstrate willingness to improve own knowledge and skills by participating actively in any training sessions, capacity building activities… Participate in the different activities that are common to all team members Respect each team member’s positions, work, and specialty Adapt to special situations or demands from supervisor (reporting, etc)       REQUIRED PROFILE Background: Bachelor Degree in Psychology or relevant field Languages: Fluent in English, French, and Arabic Skills: •   Good communication and listening skills •   Common sense •   Proactive Experience: First experience in community base projects  and/or psychosocial field is mandatory (internship accepted) INGO/LNGO working experience is an advantage Between 1 and 2 year experiences Computer skills: Proficiency in current office software applications. Personal qualities & soft skills: Adaptation to specific working conditions Capacity to work in team and autonomously Capacity to work in an multidisciplinary and multicultural team Dynamism, high level of motivation Flexibility and availability Interest for psychosocial work and field work Willingness to learn new skills and/or approaches Good capacity to interact with members of the team and different communities