Communication Officer

·         Proactively engage and follow up daily with the line manager

·         Create monthly content in coordination with the line manager and other departments for use on social media accounts following a set message bank.

·         Work with the Graphic Designer/agency to develop content into social media posts.

·         Refer interview and features to corresponding team members. Keep record of them, for archiving and social media sharing.

·         Gather data and insights of social media and publish monthly social media report to share with communications group using a set reporting template

·         Use Embrace’s platforms for the promotion and engagement of followers

·         Publish content as detailed in the media calendar and manage the online community on both social media accounts and the website

·         Monitor and manage website including the review of content, uploads of material, etc.

·         Develop newsletters with required compilations and in line with set timelines

·         Manage online promotions and publish the campaign report with insights 15 days after the campaign ends

·         Assist with the creation and manage implementation of online/offline campaigns as scheduled on calendar. Activities include: implementation, data gathering and coverage, sharing content on social media and website, etc.

·         Archive and keep track of campaigns/activations, online/offline collaborations, and images of events

·         Support in creating video content for grants when required

·         Manage the online community via engaging with users (likes, replies to comments, cross promotion) in alignment with set standards and requirements       pertaining to ethics, language, professionalism, etc.

·         Mail users and key stakeholders with newsletters, reports, and campaigns under the supervision of the line manager

Education and Work Experience:

·         3-5 years of working experience.

·         Bachelor’s degree in Communications, Journalism, Public Relations or any relevant specialism including Social Sciences.

·         Proactive and creative.

·         Proficient on social media platforms and active with personal accounts.

·         Demonstrates ability to solve problems & high attention to details.

·         Demonstrates excellent writing skills in English and Arabic, French is a plus.

·         Demonstrates excellent organizational and time management skills.