Program Manager

Major Responsibilities:

• Organizing programs and activities in accordance with the mission and goals of the organization.
• Adapt and update relevant project management tools in a timely manner, based on contextual changes
• Standardize operational and field implementation plans, strategies, and processes across field teams
• Track progress against deliverables and address gaps systematically
• Ensure timely and clear dissemination of information across field teams
• Provide timely status reporting regarding project milestones, deliverables, challenges, and support needed.
• Developing new programs to support the strategic direction of the organization.
• Creating and managing long-term goals.
• Developing a budget and operating plan for the program.
• Developing an evaluation method to assess program strengths and identify areas for improvement.
• Writing program funding proposals to guarantee uninterrupted delivery of services.
• Managing a team with a diverse array of talents and responsibilities.
• Ensuring goals are met in areas including customer satisfaction, safety, quality and team member performance.
• Implementing and managing changes and interventions to ensure project goals are achieved.
• Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services.
• Producing accurate and timely reporting of program status throughout its life cycle.

Professional Experience

• A minimum of five (5) years of relevant experience, at the national or international levels, in managing small-scale and medium-scale projects.
• Previous experience in a supervisory/managerial post is required.
• Experience in report writing.
• Experience in Non-Governmental Organizations is preferable.

Skills

• Spoken and written fluency in English and Arabic. (French is a plus)
• Excellent writing skills.
• Highly organized.
• Capacity to work in teams and flexibility to take on new tasks.
• Excellent interpersonal and networking skills.
• Excellent negotiation and persuasion skills.
• Proficiency in Microsoft Office, especially Microsoft Word and Excel.
• Dynamic leader with creative problem solving skills, particularly in challenging situations.