Protection Assistant

Job Purpose:

The Protection Assistant, with the guidance of the Protection Project Manager and the Protection Officer, will implement protection program activities in North Lebanon, Akkar and T5.  Conduct community-based protection, awareness raising, and outreach activities, Psychological First Aid (PFA), awareness raising on Legal support, life-skill training, and PSS (Psychosocial Support) activities for Men, youth, children, and women-focused protection.

Main duties & Responsibilities:

Conduct protection-related sessions and community outreach activities:

• Prepare weekly plans to target beneficiaries, in line with the project work plan
• Conduct outreach visits to identify needs and plan sessions with good delivery techniques to encourage participation
• Conduct psychosocial support sessions for the identified children, youth, women, and men, at the designated safe places
• Facilitate life skills training for the targeted youth, women, and men, at community level and/or designated safe places
• Provide psychological first aid to target project beneficiaries as per assessment conducted, at the designated safe places
• Conduct periodic assessments with beneficiaries to continuously understand activities that are relevant and motivate them to discuss
• Identify and refer persons with specific needs to appropriate services in line with safe identification and referral principles
• Collect information, and update and maintain a service mapping and referral pathway at the community level

Support to Project Monitoring, Evaluation, Accountability, and Learning (MEAL):

• Ensure inclusion of people with specific needs and minorities in the project activities
• Ensure that CRM (Complaints & Response Mechanism) is rolled out and functional
• Ensure daily record of attendance per activity and ensure that the data collected is accurate
• Collect, store and maintain data in line with agreed procedures for data protection

Co-ordination and Reporting:

• To directly work with other caseworkers and service providers on the management of caseload and referrals
• Provides weekly updates/reports on cases and outreach activities to the Supervisor;
• Ensures coordination and synergy with the main service providers in the area of intervention for prompt referral, follow-up, and information sharing;

Work Ethic: 

• Adhere to the standards of conduct outlined in the Programme Participant Protection Policy and Concern’s Code of Conduct;
• Support the promotion of the standards outlined in the Programme Participant Protection Policy and Concern Code of Conduct to the team and the beneficiaries, and be committed to providing a safe working environment;
• Respect confidentiality and follow ethical guidelines

Essential: 

• Education: Degree in Social Work, Psychology, Education or similar
• Experience: Minimum of two years’ experience in social work, or implementing protection programs in humanitarian or development settings;
• Languages: Good in English and fluent in Arabic
• Computer: Good computer literacy, including good knowledge in Microsoft word and excel

Others:

• Experience in working with different nationalities, particularly with minorities
• Knowledge of protection principles in humanitarian aid
• Team player with strong interpersonal skills, with the ability to build strong internal relationships and networks.
• Ability to prioritize, be able to coordinate multiple tasks, and maintain attention to detail
• The ability to work as a member of a team is essential
• Flexible and willing to learn and/or adapt to a fluid situation
• Flexibility in working overtime when needed and ability to handle pressure well

Desirable: 

• Good organizational and planning skills
• Excellent verbal and written communication skills, with strong attention to detail