CP Data Case Worker

MAIN RESPONSIBILITIES:

Supervision:

Under the regular supervision of the Child Protection Area Officer, the Child Protection Data Caseworker will be responsible of:

-          Preparing caseload list for Caseworker and himself/herself for follow up and sharing it weekly

-          Ensuring that all data is entered correctly and in time (IMS, etc), provide feedback to caseworker/CP officer in case of gaps or incoherent information (according to the Case management national SOP)

-          Ensure that different databases are up to date and complete

-          Ensure that all data manipulation and sharing are done following the confidentiality principle and information sharing procedure (computer, soft files password protected, hard files locked and only shared on a need to know basis etc.)

-          Preparing and sharing challenges in the data entry and Case Management system;

-          Preparing minutes and action points of monthly Case Management Meetings for sharing;

-          Ensure that the Case Management system is functional and follow the SOP;

-          Participate in the development of lesson learned and best practices;

-          In coordination with caseworker participate in the monitoring and evaluation of the program;

-          Organize the case conference, to discuss challenging cases, ensure timely follow up, and that all systems are functional;

Implementation:

-          Participate and support the identification of children at risk and/or child survivors;

-          Receive referrals for case management from the animators, educators and outreach workers through CP area officer;

-          Provide individual case management for children in accordance with all case management steps and related tools and procedures;

-           Conducting assessments and prioritizing cases according to risk;

-          Developing case plans responding to needs, harm, and building on family and child’s strengths including home visits when and as necessary;

-          Following up, monitoring and reviewing cases according to time scale target;

-          Requesting assistance from Child Protection Area Officer when unsure how to respond;

-          Ensuring that children who are referred to the Mental Health (MH) services exhibit MH symptoms as by Mouvement Social ’s Internal Operational Procedures;

-          Entering new cases and follow-up actions in the data base weekly;

-          Identifying and communicating gaps/mistake/discrepancy in the case file to the Child Protection Caseworker and Child Protection Area Officer;

-          In collaboration with Child Protection Area Officer and Child Protection Coordinator, updating internal CM system to make it more functional;

-          Support awareness raising activities in the community when needed; and Attend PSS activities when needed;

Documentation:

-          Ensure the correct documentation and compilation of CM forms in accordance with all case management steps and related tools and procedures (especially Data Protection Protocol and Information Sharing Agreements).

-          Ensuring all case actions are documented thoroughly and weekly in case notes and other forms, including caseworker observations, actions taken and discussions held with child and family.

-          Conducting regular case file audits to ensure data protection protocols are being adhered to and alerting CP Officer and Caseworkers of any gaps.

-          Maintaining database according to standards and liaising with caseworkers when information is incomplete.

Coordination:

-          Ensuring problems/challenges are referred to the Child Protection Area Officer for resolution;

-          Maintain and update spreadsheets mapping services and focal points according to location

-          In collaboration with the CP area Officer , follow up closely with the other organizations in order to ensure smooth referrals

-          Collaborate closely with the Psychosocial team and the other sectors team

-          Regularly attend case management meetings at field level

-          Updating internal referral pathways and service directories. 

Reporting:

-          Write weekly report that include data compiling of total case load, analysis of trends and update of Case Management quality documentation following Case Management audits.

-          Participate in trainings and workshops

Other:

·       Promptly reporting concerns or incidents to Mouvement Social CP area officer and liaising with the team members and with community leaders and other external parties as required to maintain/enhance the acceptance and effectiveness of Mouvement Social program;

·       Other duties as assigned by the supervisor to enable and develop Mouvement Social programs;

Who this position reports to:

·       The Data Case worker reports to the Child Protection Area Officer.

Essential functional relations:

·                Area Officer, Case Worker and psychologist