Outreach Coordinator

Major Responsibilities:

• Ensure communities visited understand: the response goal and objectives, Al-Fayhaa identity and role in response, donors’ messages around targeting, selection and purpose of visit, and other basic assistance information such as needed.
• Participate in recruiting, training and developing staff members and volunteers to assist in carrying out community outreach activities
• Document outreach field best practices and Lessons learnt, sharing feedback with response management on strengths and gaps and provide appropriate support.
• Ensure that Outreach staff are trained and apply Al-Fayhaa policies, rules and guidelines and International humanitarian standards.
• Produce weekly, monthly and quarterly outreach reports for Response management.
• Develop proper records and filing for outreach data questionnaires, reports.
• Ensure questionnaires being completed meet the quality and guidelines provided by donor, conduct random quality checks.
• Collaborate with other interested organizations on outreach awareness and incorporate cross-cutting issues such as education, protection, children etc.
• Conduct field spot checks to ensure outreach Staff are good stewards of resources and operate with upmost efficiency.
• Supervise data entry operation synchronized with donor Server and liaise with donor IT focal point to ensure data not lost and well received.
• Develop/review outreach strategy to ensure unit have adequate technical support to meet outreach objectives and conduct outreach visits successfully.

Skills

• Spoken and written fluency in English and Arabic. (French is a plus)
• Good writing skills.
• Highly organized.
• Capacity to work in team and flexibility to take on new task
• Excellent interpersonal and networking skills.
• Strong oral and written communications skills.
• Share our commitment to tackling inequality and putting people at the heart of social change, particularly in relation to health and wellbeing
• Extensive experience working in community outreach and engagement, particularly with disadvantaged groups
• Extensive experience working in community outreach and engagement, particularly with disadvantaged groups
• Experience of facilitating and leading creative and engaging community-based workshops and activities
• Experience of working with a variety of different stakeholders, including residents, local groups, and organizations across the voluntary and public sectors
• Experience of recruiting, supporting, and mentoring volunteers within a community project
• Experience of organizing creative and successful events which engage and involve people from a range of different backgrounds.
• Strong communication skills including presenting, facilitation, and relationship building.
• Hard-working, reliable and professional, able to manage a varied and challenging workload and work well both as part of a team and alone.
• Willing and able to work in different environments, including being office based and spending a large amount of time on the ground within communities
• Able to establish and maintain effective working relations with people of different cultural backgrounds.
• Knowledge of contextual diversity of various areas of Tripoli, Lebanon.