Center Operational Personnel - North

Job Title:                            Center Operational Personnel

Location:                            Halba Learning Center

Job Status:                         Consultancy Contract

Job Overview/Summary:

The Non-Formal Education Educator will be responsible for facilitating the overall delivery of the programme in a safe, child-friendly environment, upholding the standards of the NRC’s Code of Conduct, while ensuring full inclusion and protection of the vulnerable children as a key responsibility of this role and following NRC’s Protection Policy The position holder will work in close connection with Education Officers (EOs) and will receive a pre­service training on topics specific to the context. This will include regular mentoring and observation visits from EOs and other technical staff.

Responsibilities:

• Act as the first line of communication with all center visitors e.g. community, parents, children, etc.
• Channel requests to relevant educators or center officers.
• Support the officer in all administrative management issues.
• Support the officer in archiving relevant data (registration forms, attendance forms, progress forms, etc.)
• Collect the logistic and maintenance needs of the center and act accordingly to ensure the center is fully equipped and the inventory is up to date.
• Support the distribution of learning items and all relevant documentation.
• Support in student reception and crowd management at the center
• Support the officer and educators in all student and parent relation management, including waiting list management, information sharing, and communication with the parents.
• Ensure center opening hours within the agreed schedule in coordination with NRC staff.
• Apply/mainstream child protection guidelines following the training provided by NRC.

Critical interface

• Education Officer
• Educator coordinator (Educator+)
• Education PM
• Parents, caregivers, and center visitors

Qualifications and Relevant Skills:

• One to two years of working experience in education or learning center setup.
• Proficiency in Microsoft Office, especially Microsoft Word and Excel.
• Ability to work systematically and organised manner
• Ability to listen actively, understand, communicate effectively, and discuss with supervisors and parents on children's related issues.
• Ability to respect and maintain confidentiality.
• Strong oral and written communication skills.