Outreach Workers

Outreach Workers ToR

Duties and
Responsibilities:

Under the guidance
of the Outreach Coordinator, the outreach workers should be able to:

·        
 Document internal and external reports.

·        
Take initiative to
respond quickly to unexpected challenges.

·        
Outreach participants through field
visits or via phone calls.

·        
Data entry & validation.

·        
Take part in conducting needs assessments
and filling surveys.

·        
Distribute relevant materials and
educational kits if needed.

·        
Conduct internal referrals.

·        
Ensure the respect of
Child Protection Policy

·        
Respect beneficiary confidentiality.

• Respect and promote
  WCH Policies and report to their line manager any non-respect of WCH’s
  policies amongst the teams
• Address needs and
  requests in a professional way
• Report any incident
  or act that causes any harm to beneficiary or to others.
• Ability to interact
  with children in the presence or the absence of their parents

Competencies
and Skills:

·        
Good Communication and listening skills
especially because they are in direct contact with beneficiaries.

·        
Good Computer skills (Microsoft Excel and
Word) since it is needed for reporting and data validation. 

Personal Qualities:

·        
Adaptation to specific working conditions

·        
Sense of relationship and responsibility

·        
Capacity to work in team and autonomously.

·        
Capacity to work in a multidisciplinary and
multicultural team

·        
Dynamism, high level of motivation

·        
Interest for social work, disability field and
psychosocial field

·        
Willingness to learn new skills and/or approaches.