Social Media & Communication Officer

Key Responsibilities:

- Create comprehensive communication plans that align with the organization's goals and objectives.

- Develop engaging content for various communication channels, including website, social media, newsletters, and press releases.

- Manage the organization's social media presence, including creating and scheduling posts, responding to comments, and monitoring engagement metrics.

- Work closely with program teams to highlight real stories, events, campaigns, and impact.

- Monitor and report social media performance (reach, engagement, growth) monthly.

- Support campaigns related to fundraising, prevention awareness, and volunteer outreach.

- Ensure all communications reflect Oum el Nour’s values and aligns with the organization's identity.

- Stay updated on trends in social impact communication and digital advocacy.

Qualifications:

- Degree in Communications, Digital Marketing, or a related field.

- Proven experience in a similar role, preferably in NGOs or mission-driven organizations.

- Fluent in Arabic, French and English.

- Excellent writing and editing skills, with attention to detail.

- Strong content creation skills.

- Graphic design or video editing skills.

- Ability to handle sensitive topics with discretion, empathy, and cultural awareness.

- Passion for social work, mental health, or substance use recovery is highly valued.

What We Offer:

- A purpose-driven role with tangible community impact.

- Supportive, values-based work environment.

- Opportunities for growth, creativity, and training in digital advocacy.