Social Media Management (Service Contract – 1 Year)

Nusaned is a non-governmental organization dedicated to supporting vulnerable communities through sustainable development, humanitarian assistance, and social impact programs. To strengthen its communication, visibility, and documentation efforts, Nusaned seeks to contract a Content Creator under a one-year service agreement.

Social Media Management (Service Contract – 1 Year)

Background

To strengthen its digital presence, outreach, and engagement, Nusaned seeks to contract a Social Media Manager under a one-year service agreement.

The Social Media Manager will manage Nusaned’s social media platforms in line with a pre-approved communication, posting, and boosting plan.

Objective of the Assignment

The objective of this assignment is to:

• Increase Nusaned’s online visibility, reach, and engagement across social media platforms.
• Ensure consistent, professional, and mission-aligned digital communication.

Scope of Work

The Social Media Manager will:

• Manage Nusaned’s social media platforms (e.g. Facebook, Instagram, LinkedIn, Twitter, Website,
• or others as applicable).
• Develop and follow a pre-approved posting plan in coordination with Nusaned.
• Schedule and publish posts using approved content and visuals.
• Manage and implement paid boosting activities in line with an approved boosting plan and budget.
• Monitor engagement, respond to comments/messages when required, and flag sensitive issues to Nusaned.
• Coordinate with the Content Creator and Graphic Designer to ensure aligned messaging and visuals.

Deliverables

Over the one-year contract period, the Social Media Manager will deliver: ✅ Regular and timely posting in line with the agreed content plan
✅ Managed social media boosting campaigns as per approved plans
✅ Improved reach and engagement across platforms
✅ Monthly performance insights or summaries (reach, engagement, growth)

Duration of the Contract

The contract duration is 12 months from the date of signature.

Ownership and Usage Rights

All social media content and performance data generated under this contract will remain the property of Nusaned.

Profile of the Social Media Manager

Applicants should demonstrate:

• Proven experience in social media management and digital communication
• Experience managing posting schedules and paid boosting
• Familiarity with NGO, humanitarian, or development communications is an asset
• Strong understanding of audience engagement and analytics
• Ability to work within structured plans and approval processes

Application Requirements

Interested applicants should submit:

• Examples of managed social media accounts or campaigns
• Technical proposal outlining approach and posting methodology
• Financial proposal (annual lump sum or monthly breakdown)
• CV or company profile

Selection Criteria

Applications will be evaluated based on:

• Relevant experience and samples
• Quality and clarity of proposed approach
• Feasibility of work plan
• Value for money

Reporting and Coordination

The Social Media Manager will work closely with Nusaned’s designated focal point. Posting calendars, boosting plans, and priorities will be agreed on periodically.

Nusaned is an Equal Opportunity organization committed to diversity, equity, and inclusion. We uphold the highest standards of Safeguarding, PSEA (Protection from Sexual Exploitation and Abuse), AAP (Accountability to Affected Populations), Data Protection, and Duty of Care. Nusaned offers reasonable accommodations for applicants with disabilities and promotes a safe, respectful, and inclusive workplace for all. Any breach of safeguarding or ethical standards will result in immediate disciplinary action , up to termination of any binding contract. in line with Nusaned’s Zero-Tolerance Policy.