It Officer

Save the Children is the leading independent organization creating lasting change in the lives of children in need around the world. Save the Children has been operating in Lebanon since 1999 and is recognized for its commitment to accountability, innovation and collaboration.  Save the Children currently implements programs in Child Protection, Education, CRC, Health and Nutrition, Food Security & Livelihood, Shelter, and Emergency Response throughout Lebanon.   Save the Children is seeking qualified candidates to fulfill the following positions, for its Lebanon Country Office, in the following locations Beirut, Tripoli, Akkar and Bekaa: ROLE   PURPOSE: To maintain the IT infrastructure of the SCI Lebanon program, as per requirements of staff and under the direction SCI global standards and requirements and the Finance and Support Services Director. To ensure the correct functioning of software and systems. To monitor backup, antivirus and other security processes as well as server performance and Internet connectivity. To provide high-quality IT support to staff in a helpdesk role. To ensure adherence to corporate standards. To provide training and up-to-date information regarding the operation of computer systems and software KEY   AREAS OF ACCOUNTABILITY:   To   monitor, carry out regular and periodic preventative maintenance. To   provide user support to all Beirut, Tripoli, Koubayat and Zahle staff. Provide   needed technical support to SCI country offices users ensuring that all systems   are functioning to the standard level in line with IT services agreements. To   ensure the correct functioning of software and systems at all times. To   monitor electronic filing and support staff to make the organization of   electronic files logical and intuitive. To   submit weekly IT sitreps to the Logistics Manager and Finance and Support   Services Director. To   install and update software. To provide hands-on support and/or training. To   advise on software/hardware purchases in all Lebanon country offices and to   install and configure it ready for use. To ensure such processes adhere to   SCI standards. To   keep abreast of future developments and initiatives in the Lebanon country   programme and to plan for them as necessary. To   collaborate with the Logistics Team to maintain the Fixed Asset Register. To   ensure regular updates of anti-virus software. To   ensure weekly backups of all office data. To   develop a Disaster Recovery Plan for Beirut, including off-site backups. Produce   periodic reports to management to ensure that management is equipped with   necessary information for decision making. To   establish an IT helpdesk QUALIFICATIONS AND EXPERIENCE Essential   4 to 5 years’   experience in IT domain.   Excellent   communications skills and service-oriented attitude   High degree of   organization and reporting skills   High level of   competence in support and maintenance of computer systems, with a special   emphasis on:   Windows Server   software, Windows XP and Windows 7   TCP/IP and Local   & Wide Area Networking   Microsoft Office   Database software   GIS an mapping   software   Internet   technologies and IRC   Printing and   scanning   PC/Server hardware   troubleshooting and installation   Experience of   providing IT Related trainings   Ability to liaise effectively with external   organizations (such as ISPs)   Initiative to take   on responsibility and work with minimal supervision.   Ability to work to   deadlines   Good interpersonal   skills and ability to work as member of a team.   Understanding of   and commitment to Save the Children’s mission and values.     Desirable    Previous NGO experience   APPLICATION PROCESS   Please note that the closing date for applications is : For External applicants on May 7th.                    The selection committee will review all applications as they are received. All applicants must meet the minimum requirements described above, and those unable to meet these requirements will not be considered. No further information will be given over the phone.   Please note: due to the critical nature of this recruitment, applications will be reviewed as they are received and successful candidates contacted on an on-going basis.  Internal Applicants are given priority in the recruitment process.   STARTING DATE: Immediate.  We’re looking for people who can start as soon as possible or within the next few weeks.   Each application package should include the following: •           Job title for the role you are applying for in subject header of the email •           Cover letter with the applicant’s current contact information •           CV (including detailed work experience, education/degrees)  –  3pages maximum •           Professional References (minimum of three, with complete contact information) •           Kindly do not send supporting certificates and documents at this stage •           Letter and CV should be saved into one Word or PDF document and sent to Lebanon.vacancies@savethechildren.org   Applications not including all of the above information will not be reviewed. Only short listed candidates will be contacted.   We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse.  All applicants will also be subject to Save the Children’s usual Child Safeguarding Policy and reference checking process.